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May 2010 | MY SETTINGS
Strategies for Success
BROUGHT TO YOU BY Johnson & Hill
Feature Article

Six Essential Skills for Managing Conflict Effectively

As a leader, one of the most important job functions you have is conflict resolution. As you know, even in the best organizations, conflicts can arise. What makes the best companies stand out is their ability to deal with conflict before it becomes a serious problem in the workplace.

That's why we wanted to pass along some great tips from a real life hostage negotiator on what it takes to resolve conflicts before they escalate. While we hope you never need hostage negotiation skills, many of the lessons taught can be used for your everyday workplace conflicts.


Hi Kathy,

I hope you enjoy the tips in this month's issue of Strategies for Success.

If the summer months find you in need of highly qualified temporary or full-time staff, please email me at june@jhstaffing.com.

Regards,

June Liberty
Johnson & Hill

P.S. Don't forget about our upcoming seminar on June 8th, Pathways to Workforce Diversity. For more information please contact Pam Fernandes at pam@jhstaffing.com.
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